Download problems

Are you having problems downloading documents from our website?

Please follow these steps to clear any problems you are experiencing.


document download icon and hyperlink

Click on the text for the document you want to download.



display of the dialogue box that asks users to click Okay to open a form
Click on the 'Open' button



Display of Authentication box that can be cancelled by clicking on the x in the top right of the box
When the authentication box appears, click on the X in the top right hand corner




an example of the document correctly downloaded
Your document will display in the application eg Word, Excel.