Download problems

Are you having problems downloading documents from our website?

Please follow these steps to clear any problems you are experiencing.

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document download icon and hyperlink

Click on the text for the document you want to download.

 

 

display of the dialogue box that asks users to click Okay to open a form
Click on the 'Open' button

 

 

Display of Authentication box that can be cancelled by clicking on the x in the top right of the box
When the authentication box appears, click on the X in the top right hand corner

 

 

 

an example of the document correctly downloaded
Your document will display in the application eg Word, Excel.